The UAE has introduced a new milestone for its residents with the launch of the world’s first consular service dedicated to Golden Visa holders. Announced during GITEX Global 2025 by the Ministry of Foreign Affairs (MoFA), the initiative provides around-the-clock support for Golden Visa holders wherever they are in the world.
This development reflects the UAE’s continuous effort to protect and support its people, ensuring that Golden Visa holders have access to the same level of care and assistance even when they are abroad.
Global Support at Every Step
The new service provides direct and reliable assistance for Golden Visa holders, covering key situations such as lost documents or emergencies overseas.
Key features include:
Repatriation and Humanitarian Support: Assistance is also available in cases requiring repatriation or coordination with local authorities.
24/7 Global Hotline: A dedicated line at +971 2 493 1133 connects Golden Visa holders directly to MoFA representatives.
Return Document in 30 Minutes: In case of a lost or damaged passport, holders can request a travel document through the MoFA website or mobile app, processed within 30 minutes.
Emergency Assistance: Access to support in unexpected situations, including medical emergencies or crises abroad.
Who Is Covered
The service is available to all UAE Golden Visa holders, including their dependents. This includes investors, entrepreneurs, professionals, exceptional talents, scientists, and outstanding students. It is part of the UAE’s commitment to treating every Golden Visa holder as a valued member of its national community.
A Step Forward in the UAE’s Vision
This initiative was launched under the “Year of Community” theme, highlighting the UAE’s focus on connection, care, and progress. It represents a new way of extending government services beyond borders, combining innovation with compassion.
By providing faster, smarter, and more personal support, the UAE continues to strengthen its global reputation as a country that values every individual who contributes to its growth and success.
More Than Residency
The message behind this launch is simple. Golden Visa holders are not just residents; they are part of the nation.
The UAE has once again set a standard for the world, proving that belonging extends far beyond geographical borders.